We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
"Creating a brand that resonates with every human irrespective of their background and skin color."
- Uche Iheuwa, Founder & Creative Director
CHIEFTAIN; the leader
CHIEFTAIN® was founded in 2018 in San Francisco by a Nigerian immigrant Uche Iheuwa, shortly after moving over to the United States. Uche studied industrial design at the Academy of Arts University (AAU) in San Francisco. After graduating in 2020, CHIEFTAIN was officially established as a company during the Covid-19 pandemic. The brand was created to be a destination for men, women, and children with love for elements of African/Black aesthetics, arts, symbols & patterns giving them a distinctive appearance. Two (2) years after on April 15th, 2022, the first collection of silk scarves introducing a unique print "T-mono pattern" and a unisex collection of sunglasses "Dreamer" was launched.
FLAG / COLOR PALETTE
Our brand’s flag is made up rich and earthy colors (black,beige,burgundy,brown) that resonates with every human irrespective of their background and skin color. We plan to expand our products line ranging from handbags, ready to wear, jewelry, footwear accessories and leather-goods.
MEET THE FOUNDER
Uche Iheuwa is a Nigerian-born fashion/industrial designer and founder of CHIEFTAIN. He is based out of San Francisco, California. Uche has a design background in industrial design, a master’s degree in art from the Academy of Art University in San Francisco.